Granite Quartz Natural Stone | Caring For Countertops | Cleveland OH
New Stone Age
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Stone Care


You've made an excellent investment in a new natural stone product. Natural stone can provide years of beauty when properly cared for. Following some simple precautions, care instructions and some helpful dos and don'ts on stone care.

Natural stone has been formed over millions of years, but improper care can ruin nature's beauty. We recommend sealing your new product. For sealing, color enhancing and other special considerations, consult your stone supplier or stone care professional.

Cleaning procedures and recommendations

Keeping your stone free of dust and dry, sandy soil will minimize the scratches and wear-patterns that can develop form every day use of some natural stone, such as marble, limestone and sandstone. Sweep or dust all natural stone surfaces regularly to remove loose soil and dust.

Clean your natural stone on a regular basis with warm water and a clean non-abrasive cloth, sponge or mop. Using a neutral cleaner will help remove soils that normal dusting and damp moping leave behind. We recommend Professional Tile and Stone Cleaners. Do not use general purpose cleaners or you may damage your stone or the sealer applied. Do not use products that contain lemon, vinegar or other acids as these may etch you stone surface and damage the polish. Do not use scouring powders or creams: these products contain abrasives that may scratch the surface.

Countertops and vanities

Use Professional Tile and Stone Cleaners on a regular basis to remove residues from cooking oils and everyday food spills as well as hairspray or other cosmetics. Many common foods and drinks contain acids that can etch or dull the stone surface. Also some common toiletries (perfume, toothpaste, mouthwash) contain acids and other ingredients that may damage the stone surface or degrade the sealer.

Floor surfaces

Dust mop interior floors frequently using a clean non-treated dry dust mop. Be careful when using a vacuum cleaner as the metal or plastic attachments or wheels may scratch the surface. Damp mop the stone floor with diluted Professional stone cleaner. Keep off floor until completely dry, as wet stone floors are slippery.

Bath or other wet areas

Periodic use of a Professional stone cleaner, will remove any soap scum or hard water deposits that may have formed. In the bath or other wet areas, using a squeegee after each use can minimize soap scum or hard water deposit buildup.

What to do when a spill occurs

No matter how careful you are, spills are going to happen.

Etch marks — Substances that are highly acidic, such as orange juice, vinegar, wine, tomato products, mustard and many soft drinks, will etch most marble, limestone and travertine, whether the stone is sealed or unsealed. In addition cleaners not specifically designed for natural stone may etch way the polish, discolor the surface, scratch the stone or degrade the sealer. Professional refinishing is the best way to permanently remove the etch marks and restore your natural stone's even finish.

Food spills — Scoop up the food with a plastic spoon. Blot with a dry, white cloth. Spray the area with Stone Cleaner. Whip dry with a clean cloth.

Liquid spills — Blot away the excess with a clean, dry white cloth, turning the cloth frequently. Spray the area with Stone Cleaner. Wipe dry with a clean cloth.

Mud — Let the mud stain dry completely. Remove dried mud with a soft plastic or nylon brush. Spray affected area with Stone Cleaner. Whip dry with a clean cloth. If the stain remains, contact a professional cleaner.

Oily stains — If you identify the stain as having an oil base (foods like salad and cooking oil, butter or some cosmetics) you may be able to remove the stain using a poultice. We recommend a Professional Extract Oil Stain Removal Paste. This easy to use poultice is designed to slowly remove oil stains from natural stone surfaces. Follow the instructions on the label.

Dos and don'ts

Do use coasters under glasses, especially if they contain alcohol or citrus juice.

Do use trivets or mats under hot dishes or cookware.

Do use place mats under china, ceramics, silver or other objects that may scratch you stone's surface.

Do place a small rug or mat at every entryway to trap dirt and sand from normal foot traffic.

Do dust countertops, island, vanities and floors frequently.

Do blot up spills immediately to minimize permanent damage to the stone.

Do clean surfaces by wiping with clean water or spraying with Stone cleaner, then wiping dry with a clean cloth.

Don't use vinegar, bleach, ammonia or other general purpose cleaners.

Don't use abrasive cleaners such as dry cleansers or soft cleansers.

Don't use alkaline cleaners not specifically formulated for natural stone.

Enjoy the lasting beauty of your natural stone!

Care for Natural Stone and Ceramic Tile

Why seal?

The timeless beauty of tile and natural stone has these surfaces a favorite choice of designers, architects and homeowners alike. There are a variety of natural stone surface finishes to choose from including polished, honed and textured. Regardless of which material and surface is chosen, all are susceptible to staining. Glazed ceramic tile continues to grow as virtually stain-proof; the tile grout is easily stained and can become quickly discolored from dirt, grease, food and common household products. Stained grout will diminish the appearance of the entire tile installation. While no sealer can make porous surfaces stain proof from every possible material, sealing will however greatly enhance the ability of the surface to resist staining. By coating your porous surface with sealer, you will provide and extended reaction time to clean the surface before staining can occur.

Sealing Promotes Lasting Beauty

Natural stone and grout are porous and therefore have the potential to stain contaminates can penetrate below the surface where they cannot be simply wiped clean. Even very hard surfaces become stained from common contaminates such as wine, cooking oil, grease and other food substances. Chemical technology can now provide sealing of a porous surface without changing the natural appearance of the surface. A premium sealer can provide a barrier that is resistant to both water-based and oil-based contaminates.

Sealing Eases Cleaning

While no sealer can make porous surface stain proof from every possible material, sealing will however greatly enhance the ability of the surface to resist staining from common contaminates. When a potential staining contaminates is present, the sealer provides and extended reaction time to clean the surface before staining can occur. Sealed surfaces will help keep dirt and grime on the surface allowing easier cleanup with routine cleaning. Sealing surfaces in areas frequently exposed to water and moisture, such as shower enclosures, can limit moisture retention, thereby inhibiting growth of mildew.
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